Showing posts with label Betting and Gaming Council. Show all posts
Showing posts with label Betting and Gaming Council. Show all posts

November 16, 2021

Almost £225,000 in wages and freebies taken from gambling industry by 28 MPs

On 7 July, the Conservative MP for Blackpool South, Scott Benton, took his seat at Wembley to watch England take on Denmark in the semi-final of Euro 2020, courtesy of the Ladbrokes Coral owner, Entain – a freebie worth £3,457.

Less than four hours earlier, Benton had warned parliament that a review of betting laws, widely expected to result in tougher regulation, must not be driven by anti-gambling “ideology”.

He called for casinos to be allowed more slot machines, adding that many people would be “concerned” about the Gambling Commission’s plans for affordability checks on people betting online and in person, a measure intended to prevent ruinous losses.

Days earlier he had enjoyed another day out, at Ascot, courtesy of the Betting & Gaming Council (BGC) trade body. In total, he accepted hospitality worth £7,495 during a gambling-funded summer of sport.

All in all 28s MPs – 19 Conservative and the rest Labour – have taken almost £225,000 in wages and freebies from the gambling industry since August 2020.

During the same debate at which Benton spoke – one of his two speeches favourable to the gambling industry that month – Labour’s John Spellar interceded. He referred to the urgent need to “improve and continue Britain’s attractiveness” as a casino destination.

He had recently been a guest of the Paddy Power owner, Flutter, at England’s match against Germany, and was due to attend the cricket at Lord’s the following month, at a cost of £874.80 to the BGC, whose members include major casino companies.

For the gambling industry, it was a busy month for both hospitality and political fulmination about the future of regulation.

On 13 July, the Conservative MP Mark Jenkinson expressed “grave concerns” about the prospect of the government imposing betting limits, in an article, sponsored by the BGC, for the Conservative Home website. The article appeared six days after he watched England play Denmark, courtesy of Entain, and less than a month after the BGC took him to Ascot, visits worth a combined £4,857.

There is no suggestion that any of the trio broke parliamentary rules. But their actions have raised concerns about the gambling industry’s apparent attempts to curry favour with politicians and the system that allows it.

The gambling sector’s charm offensive comes in the run-up to the publication of a white paper on gambling reform, expected early next year, that could significantly curb the profitability of bookmakers and online casinos.

One peer described the industry’s charm offensive as a “pretty obvious” attempt to influence the outcome of the reforms.

By far the biggest beneficiary of the gambling industry’s largesse over the past year was Philip Davies, the Conservative MP for Shipley. The Guardian revealed last year that he had accepted almost £50,000 to advise the Ladbrokes owner, Entain, on safer gambling and customer service.

Davies has previously said that his work outside parliament is “a matter for me”, although in 2010 he did not extend the same forbearance towards firefighters with second jobs, who were resisting changes to their shift pattern. The firefighters, he said, “ought to start to live in the real world at a time when many people are grateful to hang on to their one job”.

On top of his work for Entain, which employed two of his former political aides in senior roles at the time he took the job, Davies accepted hospitality worth a combined £8,695 from the company, fellow betting firms Flutter and Gamesys, and the Betting & Gaming Council.

In addition to what it paid Davies, Entain spent almost £41,000 on hospitality for 13 MPs over the summer.

The BGC spent half that sum, £20,405, escorting lawmakers to events including three England matches at Euro 2020, horse racing at Ascot, cricket at Lord’s and the Ivor Novello awards.

Of the 13 MPs who enjoyed the trade body’s hospitality, three spoke out in support of the industry within days of being entertained, two of them – Benton and Spellar – in the House of Commons.

During that same debate, Laurence Robertson – a longtime advocate for the gambling industry – warned of the “great danger” of tighter regulation, backing the BGC’s view that it would drive people towards the black market.

As he has pointed out, he correctly declared his interest, a £24,000-a-year role with the BGC, advising on sport and safer gambling. He also took £9,307 worth of tickets and hospitality at Ascot, York and Sandown racecourses, Lord’s and England’s match against Denmark. The gifts came from the BGC, SkyBet, Entain and Coral.

In total, 28 MPs are either paid by the gambling industry or have accepted hospitality from the industry, with a total value of £224,281 since August 2020. All of the hospitality and salaries were declared to the register of members’ interests, in line with parliamentary rules.

Beneficiaries include the Conservative MPs Caroline Dinenage, who is a minister within the Department for Digital, Culture, Media and Sport, which is overseeing the gambling review, and Aaron Bell, who used to work for Bet365.

The BGC is led by Michael Dugher, a former Labour MP.

Lord Foster of Bath, the chair of Peers for Gambling Reform, said it was “pretty obvious why the industry is giving largesse to parliamentarians”, calling the flurry of consultancy roles and hospitality freebies an attempt to “try and influence the outcome to the advantage of gambling companies. With millions of people impacted by problem gambling and more than one gambling-related suicide every day, I suspect [they] will find themselves on the wrong side of public opinion.”

Matt Zarb-Cousin, a former aide to Jeremy Corbyn and director Clean Up Gambling, said: “Far too many MPs have had their snouts in the gambling trough. This is a sector that derives most of its profits from the harm it causes their constituents. The government has an opportunity in its gambling review to demonstrate our democracy is not for sale.”

An Entain spokesperson said: “Any political engagement we conduct is always in line with the registers of members’ interest. As a sports betting and interactive entertainment company, we are proud of the role we play in supporting grassroots and elite sports both in the UK and internationally.”

A BGC spokesperson said: “Any hospitality is consistent with the parliamentary rules and is fully declared and transparent.”

Aaron Bell said: “I have declared all hospitality promptly and transparently in the register of member’s interests, and have always abided by the parliamentary code of conduct.”

March 30, 2020

Standards body Betting and Gaming Council announce new 10 pledge action plan for safer gambling during the Covid-19 crisis

The Betting and Gaming Council (BGC), the new standards body for betting and gaming which covers betting shops, online betting and gaming businesses and casinos, has today announced a new 10 pledge action plan agreed with its regulated member companies, which sets out the standards expected of our members during the Covid-19 (Coronavirus) pandemic.

The 10 pledges build on actions and interventions that BGC members do as part of safer gambling operations, however the BGC will now require heightened monitoring, tailored responses and new action to address the unprecedented situation of social distancing and home working. Although overall gambling has fallen dramatically with the absence of sport and due to the closure of betting shop and casino closures, the BGC’s pledges will come into force immediately to help ensure that the highest safeguards are in place and action is taken to protect anyone betting online who may be more vulnerable as a result of the crisis.

The BGC supported the Gambling Commission, who this week demanded increased consumer protection and responsible marketing. The new pledges demonstrate the BGC’s determination to ensure the highest standards are implemented and cover the following areas:

Increase safer gambling messages across all sites and direct to all customers
Step up interventions if customers increase time and spend beyond normal pre-crisis patterns
Actively promote deposit limits
Action to ensure appropriate and responsible advertising including monitoring volume
Report all illegal, rogue advertising from black market online operators
One-strike-and-you’re-out policy where affiliates breach pledges
Signpost help to GAMCARE and the National Gambling Helpline and GamStop for self-exclusion
Commitment to ensuring funding for Research Education and Treatment (RET)
Welfare checks and well-being help for staff
Supporting the Government’s ‘National Effort’ with volunteers and facilities

Commenting on the 10 pledges, Michael Dugher, BGC chief executive, said:

“In this time of national crisis, with so many people self-isolating and social distancing at home, it is vital that we do everything possible to ensure safer gambling and to protect potentially vulnerable or at risk people.

“We all know that levels of gambling have plummeted not just because of betting shop or casino closures, but because of the absence of sport, which is also fundamental to online betting. Although gambling levels have dropped during the COVID crisis, our commitment to safer gambling is being stepped up. It is important that we help our customers stay safe and in control of their gambling during these difficult times. That’s why BGC members have developed a 10 pledge action plan that will help govern members throughout this crisis.

“Increasing safer gambling measures with more monitoring and customer interventions, stepping up safer gambling messages and measures like promoting deposit limits, together with a tough crackdown on affiliates and calling out rogue black-market operators, will make a big difference. We are also signposting professional help and are committed to funding Research, Education and Treatment (RET).

“The betting industry supports tens of thousands of jobs up and down the country, and we are equally determined to support the Government’s National Effort through helping with volunteers and facilities”.

The Pledges in full:

Pledge #1: Members will increase safer gambling messaging across all sites, apps and channels including inbox messaging to all existing and new customers reminding them of the safer gambling tools available.

Messaging is a crucial method of nudging customers into taking actions to remain in control. Actions include using tools that offer customers an important way to set limits and raise awareness of their play. Their prominence in the customer journey should be emphasized during this period.

Pledge #2: Members will implement heightened monitoring and data collection in the knowledge that customers are required to abide by social distancing measures. Any material change in customer play patterns, including any increase in time and spend, beyond normal patterns before the crisis, indicates potential markers of harm and operators must step up interventions.

While total gambling has reduced due to no UK sporting events taking place internal tracking and customer protection systems should be adjusted where necessary to ensure that changes in customer behaviour are identified.

Pledge #3: Members, operating heightened monitoring, shall actively promote deposit limits and send a deposit limit message with link to the tool to any player exhibiting abnormal patterns of play that are a marker of harm.

The current crisis can lead to changing patterns of consumer behaviour, particularly online. Where gambling companies are aware of customers increasing their play beyond their normal routine, they should ensure this triggers an appropriate response in establishing the customer’s welfare and being prepared to intervene with a deposit limit message or mandatory limited where appropriate.

Pledge #4: Members shall commit to an immediate and ongoing review of their marketing and advertising – in volume, content and targeting – and will act to ensure it is both appropriate and responsible given the increased risk.

Members should ensure that that gambling is not portrayed as a suitable or desirable response to those experiencing boredom or frustration during self-isolation.

Telephone, text and e-mail contact should not be increased from normal patterns during this period with the exception of promoting safer gambling messaging.

The industry is acutely aware of the risks arising from potential new patterns of work and leisure caused by the current lockdown. As such the industry is determined to ensure that marketing and advertising is appropriate and sensitive to these potential risks.

Pledge #5: Members will report to the BGC instances of illegal rogue and inappropriate advertising and the BGC will report these to the regulator.

Illegal offerings and their advertising can be found on the web and are unethical where they seek to take advantage of a customer’s vulnerability. BGC members should report such advertising to BGC who will inform the regulator. This is part of the overall effort to clean up advertising which is irresponsible and accessible to the UK public.

Pledge #6: These Pledges will fully apply to all affiliates. Members will enforce a strict one-strike-and-you’re-out policy for breaches of these Pledges.

Affiliates provide an important role in providing messaging and responsible advertising to customers. This means affiliates must in no way mention or use the words associated with the Coronavirus such as ‘’bored’’, ‘’isolation’’, ‘’stay at home’ ’amongst others. The BGC will collect and provide a list of key words and phrases to members, affiliates and social media platforms to prevent their misuse.


Pledge #7: Members will sign-post to GAMCARE advice and the 24-hour free to call National Gambling Helpline and GamStop for self-exclusion in their safer gambling messaging, particularly where issues around anxiety or isolation are apparent from monitoring systems or customer interactions.

The industry provides safer gambling messaging to all customers. At this time, it also needs to address issues arising directly from the current crisis. To this end members shall incorporate additional information for customers requiring intervention as part of our corporate responsibility to the public.

Pledge #8: Members restate their commitment to maintaining the vital flow of important funding for Research, Education and Treatment (RET).

There are a great many companies and people reliant on our businesses as suppliers, many of them small organisations that may lack the resilience to navigate this crisis. This is even more important for charities and organisations that deliver the crucial Research, Education and Treatment services which need to stay available to customers.

Pledge #9: Members shall conduct welfare checks on employees during this crisis.

Our employees are similarly affected by the same challenges and emotional risks as others. Companies should ensure that they have the mechanisms in place to make regular welfare checks on employees and fulfil their duty of care to ensure their safety and wellbeing.

Pledge #10: Members should play a full part in supporting the Government’s ‘National Effort’ by encouraging staff to volunteer for community service, as well as offering premises where possible for use by those supporting the effort to tackle the Coronavirus.

For those companies with large retail businesses on the high street, our employees will often know of people who may live alone or be unable to fully support themselves during this crisis. They are in a good position to assist where possible. The NHS also has a volunteer service which we would encourage those willing employees to volunteer.